Case Study
How Fragrance Spot transformed operations with SellerChamp
A Florida health & beauty reseller automated inventory, fulfillment, and pricing — and now runs nearly 100% of ops on SellerChamp.
“Before SellerChamp, everything was done manually, and it was a big headache managing inventory and orders.”
Fragrance Spot Owner
Fragrance Spot is a family-owned health and beauty reseller in Florida. When foot traffic dropped during COVID-19, they moved online — and quickly hit the limits of manual inventory sync, order processing, and price updates across Shopify and ShipStation.
Challenges before SellerChamp
- Manual inventory syncing with suppliers — stockouts, overselling, and missed sales.
- Slow fulfillment — orders processed one-by-one with frequent errors.
- Little automation — hard to scale without adding headcount.
- Labor-intensive pricing — no automated way to stay competitive.
How SellerChamp helped
- FTP / supplier sync with Shopify — inventory stays accurate without daily spreadsheet updates.
- Pick & pack automation — automated pick lists for faster, cleaner fulfillment.
- Dynamic repricing — adjust prices from competition and velocity without constant manual work.
- Centralized orders — manage marketplace and cart orders in one place.
- Custom workflows & reports — visibility into inventory, sales, and fulfillment.
Why Fragrance Spot chose SellerChamp
They evaluated Sellercloud, Skubana, and ChannelAdvisor. SellerChamp won on affordability, Shopify/FTP inventory sync, customizable workflows, and hands-on support during implementation.
Results
- Supplier inventory sync that saves hours of manual work each week
- Faster, more accurate order fulfillment
- Competitive pricing without constant manual updates
- Operations that rely on SellerChamp for nearly 100% of day-to-day work
“SellerChamp is the backbone of our operations. It connects everything and handles it all. We wouldn’t be able to operate at this scale without it.”
Fragrance Spot Owner