FAQ
Frequently asked questions
Straight answers about pricing, migrations, contracts, integrations, and support.
We have 50,000+ SKUs. Can SellerChamp handle that?
Yes. SellerChamp is built for large catalogs. Bulk import via CSV, supplier feed (API/FTP), or barcode scan. Customers manage hundreds of thousands — and over a million — SKUs on the platform.
Can I bulk upload thousands of listings?
Yes — list 1,000+ items in minutes via CSV uploads, barcode scans, or supplier feeds.
Do you support bundles, lots & child variations?
Absolutely — manage bundles, multi-unit lots, and parent/child variations with accurate inventory sync.
Which marketplaces and platforms do you support?
SellerChamp supports Amazon, eBay, Walmart, Shopify, BigCommerce, Etsy, Poshmark, Overstock, Newegg, TikTok, Temu, Best Buy, and many more — with new integrations added regularly.
Will SellerChamp prevent overselling?
Yes — real-time inventory sync across all connected marketplaces ensures you never sell products you don’t have in stock.
How do I connect suppliers?
Use API or FTP connections to auto-import catalogs and keep inventory synchronized in real time.
Can fulfillment be automated?
Yes — automate routing to FBA, 3PL partners, or your own warehouse, including tracking updates.
Do you support FBA and third-party logistics (3PL)?
Absolutely. Orders can be routed to Amazon FBA, your own warehouse, or integrated 3PL partners automatically.
Can I use my own SKUs? Can I use a custom formula?
Yes, you can specify your own SKUs, or if you wish we can set up a custom SKU generator for you. Contact SellerChamp Support to get one set up.
How does pricing work?
Custom quote based on SKU count, monthly order volume, and channels connected. Most customers land between $399 and $999/month. No annual contract required — month-to-month. We send the quote within 24 hours of the demo.
Do you require an annual contract?
No. SellerChamp is month-to-month — cancel any time with no penalty. Prefer to pay annually? Annual subscriptions get a 20% discount.
Can I change or cancel my subscription at any time?
Yes, you can upgrade or downgrade your subscription at any time. If your order volume exceeds your plan during your billing cycle, you will be updated automatically to the next tier and charged a prorated amount for the rest of the cycle. Monthly subscriptions can be canceled at any time, and your account will remain active until the end of the current billing period. If you choose annual billing (for the 20% discount), you are committing to a full year of service.
Can I try SellerChamp before committing?
Yes — you can start with a free trial or book a live demo to see the platform in action. Our demos aren’t generic slide decks: we learn your challenges first, then customize the walkthrough to show how SellerChamp solves them.
What makes your demos different?
We don’t run a generic slide deck. First we learn about your challenges — catalog size, channels, fulfillment pain points — then we customize the demo to show exactly how SellerChamp solves those problems in your workflow.
Will I lose my listings or inventory data when I migrate?
No. We migrate existing listings, quantities, pricing rules, and templates. Live listings stay active — we run parallel sync until you cut over confidently.
How long does onboarding take?
Most sellers go live in days to a couple of weeks, depending on catalog size and integrations — not multi-month enterprise implementations.
What kind of customer support do you provide?
We offer live chat, email support, and an extensive help center — plus onboarding assistance to get you up and running quickly. You can also reach us by phone and join the seller community.
What if I need help after I’m set up?
Support is available via live chat, email, and phone. You also get the knowledge base at kb.sellerchamp.com and the seller community.